1. The purpose of the Suman Marriage Bureau is to introduce suitable partners to men and women for the purpose of marriage.

2. In view of the fact that the particulars passed on by the Bureau are based on those given by the parents/guardians or the clients themselves, we cannot accept any responsibility for possible incorrectness or results. However, clients will note that the declaration, combined with the safeguards mentioned below, do make such a possibility unlikely.

3. The Bureau reserves the right to refuse an application for registration or to strike a client off the register without giving reason if the Bureau's' services are misused.

4. All correspondence will be sent under plain cover to the person who is the signatory on the application, unless otherwise advised.

5. The Bureau will not telephone a client unless the client has first given permission. Calls will not be made to mobile numbers by the bureau unless registered to the Platinum Service. It is in the clients own interest to provide the bureau with a bonafide land-line number, which shall be kept confidential if requested.


6. Clients must satisfy themselves as to the bonafides of those to whom they are introduced, as, despite the care taken in accepting clients and in making introductions, the Bureau will not hold itself responsible for any claim, which may arise in any case.

7. Clients failing to attend an arranged meeting without the Bureau's notification are liable to pay £35.00 plus the travelling expenses incurred by the other party or parties (We provide genuine meetings only).

8. Membership is not transferable. In the event that a member wishes to cancel his/her membership with the Bureau prior to receipt of his/her first introduction, the member shall be entitled to a refund of one half of the membership fee. The member accepts that once he/she has received details of the first introduction, he/she shall not be entitled to a refund of any monies paid.

9. We will endeavour to provide you with an unlimited number of introductions to ensure success.

10. The member agrees to inform the Bureau within 14-21 days of receipt of an introduction whether he/she wishes to meet the member introduced again. In the event that the member fails to respond after an introduction has been made within the said 14-21 days then the Bureau has the right to place the membership on hold and the obligation to provide introductions is thereby suspended pending receipt by the Bureau of a satisfactory explanation (to be determined by the Bureau) from the member as to the failure to respond. If no such explanation is received by the Bureau within 30 days of the date of the introduction, then the Bureau have the right without further notice to cancel the membership with no refund to the member.

11. Any changes or amendments to the details provided on the application can only be accepted if provided in writing by the member.

12. When a suitable match has been found or the services of the Bureau are no longer required, it is the responsibility of the client to inform us immediately, so that your details may be removed from our files.

13. Clients are liable to pay our service charges if details of introductions are passed on to members of their family, friends or other non-members.

14. The marriage settlement fee is payable irrespective of when the marriage may take place or when both parties may start cohabiting, if the initial introduction was given by the bureau.

15. Any marriage settlement account not paid within fourteen days of marriage (religious or court marriage,whichever occurs first), or cohabitation, will carry a penalty of £35.00 up to thirty days and £70.00 thereafter, plus an interest charge of £5.00 per week. It is the responsibility of the member to inform the bureau of the marriage date and pay the marriage settlement fee within the stipulated time to avoid incurring the penalty charges.

16. The membership period will be increased in the unlikely event that the Bureau fails to give the minimum guaranteed number of introductions (6), based on compatibility rather than area, or if the membership renewal is pending.

17. Membership to the bureau will not be renewed automatically. The member will be advised about expiry of membership and can decide whether to renew or not.

18. The Bureau reserves the right to amend or change any condition to safeguard its client's interests.

19. If clients wish to visit the office to discuss their case, a prior appointment must be made to ensure that they will be seen by the appropriate staff member.

20. Individuals registering to the bureau on line, should also read and understand the terms and conditions of the Suman-online service as certain aspects may be relevant.

21. Clients will appreciate that the above conditions are designed to safeguard their interests.